As I travel from meeting to meeting within the same organization I am convinced that the reason large organizations become sluggish and inefficient is their lack of efficient communication. The left hand doesn't know what the right hand is doing. Many times the same activities are done multiple times due to a lack of communication. This inefficiency causes the organization to be sluggish and perceived as ignorant.
Many times the organization feels that it has checked the communication box by relying on one communication channel I.e. Email, a newsletter, a community board, a meeting. A successful communication requires the use of multiple channels. And in certain cases it may be necessary to verify whether the message was received by using a Q&A session or one on one meetings.
Without a good communication protocol a company will come to a grinding halt.
-- Posted while on the move
Location:Esmeralda,,Peru
